Within a business day or two of placing a MegaChess order, you should receive an automatically-generated email message from DHL (or one of the other package shippers) with a tracking number. Once that happens, we're in the same boat as you checking on the status of your order by checking the DHL website.

If that has not happened and it is at least two days since you placed your order, please use the form below and we'll try to find out what is going on.