Personal information is information about a specific person, including the person's name, address, telephone number, email address, information about the person's activities and purchases, and, if applicable, member number. Personal information may also include sensitive information, such as your credit card number.
The Information We Gather
When you become an official MegaChess member, and whenever you purchase products from MegaChess, become a registered shopper or participate in our gift registry, we collect and store your personal and transactional information in our customer database. This information is generally used to process your transactions and respond to your requests. You may also receive periodic printed or e-mail communications from us about new products and services, discounts, special promotions or upcoming events. In order to fulfill your order we may share your order details with our business partners for fulfillment purposes only. Please note that none of the information that we obtain is sold to any other company.
Secure Shopping and Personal Information
We understand that many consumers are concerned about Internet security. MegaChess employs industry-leading technologies to store sensitive information and protect it while in transit over the Internet. We want you to be able to shop online at MegaChess.com with complete confidence. If for any reason you feel uncomfortable shopping with us online, we invite you to call us and order by phone: 1-855-MEGA-055.
Like millions of other website owners, we use Google Analytics and other analytics software on MegaChess.com. Analytics is a piece of software that grabs data about our visitors.
What does Analytics software record?
No personally identifying data is included in this type of reporting.
All of our activity falls within the bounds of the Google Analytics Terms of Service. Want to opt out of tracking? You can opt out of Googles advertising tracking cookie or use a browser plugin to opt out of all Google Analytics tracking software.
What information do we collect?
We may use the information we collect from you when you register, purchase products, enter a contest or promotion, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed as stated above.
Do we use "cookies"?
We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer, Firefox or Safari) settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. If you turn cookies off, you won't have access to many features that make your site experience more efficient and some of our services will not function properly. However, you can still place orders over the telephone by contacting customer service.
Do we disclose the information we collect to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice, except as described below. The term "outside parties" does not include John Galt Chess, Inc. It also does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
How can you opt-out, remove or modify information you have provided to us?
To modify your e-mail subscriptions, please let us know by modifying your preferences in the "My Account" section. Please note that due to email production schedules you may receive any emails already in production.
To delete all of your online account information from our database, sign into the "My Account" section of our site and remove your shipping addresses, billing addresses & payment information. Please note that we may maintain information about an individual sales transaction in order to service that transaction and for record keeping.
Third party links
In an attempt to provide you with increased value, we may include third party links on our site. These linked sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these linked sites (including if a specific link does not work).
Changes to our policy
Questions and feedback
We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue.
Online Policy Only
Terms and Conditions
Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website.